Rootix Hair Transplant · Hyderabad

Privacy Policy

Who handles your data

Rootix Hair Transplant, RK Residency, 3rd Floor, No. 11, 8-2-618/2/2, Banjara Hills Main Rd, Avenue 4, Banjara Hills, Hyderabad, Telangana 500034, handles information submitted through this website. This notice is intended to support applicable Indian data-protection requirements, including the Digital Personal Data Protection Act, 2023, as its provisions take effect.

Information collected and purpose

We collect your name, mobile number, email, enquiry type, optional message, and, for appointments, city, selected treatment and consultation time. We record consent and submission time. This information is used to respond to your enquiry, arrange appointments and provide necessary service updates. Please do not submit medical records or sensitive clinical details through this form.

Consent and your choices

Contact is based on the consent you provide when submitting. You can withdraw consent, request access, correction or erasure, raise a grievance, or request nomination-related assistance by contacting the clinic. Withdrawal does not affect prior lawful processing. We may verify identity before acting and will explain any legal reason preventing deletion. Enquiry data is not used for unrelated marketing without separate consent.

Retention

Our intended retention period for website enquiries is 12 months after the last relevant contact, unless a legal obligation or active dispute requires longer retention. Appointment and clinical records may be retained for applicable medical and legal requirements. Deletion requests are handled by the clinic; any required clinical records are treated separately.

Sharing and security

Access is restricted to authorised clinic staff and service providers supporting hosting, enquiry storage and communications. We do not sell personal data. Service providers may process information outside India subject to applicable restrictions. We use access controls and reasonable safeguards; no internet service can be entirely risk-free. Report suspected data misuse to the clinic contact below.

Cookies and third-party services

Essential storage remembers your cookie choice. Google Analytics and Meta Pixel load only if you accept optional cookies. Lead events contain only the contact channel, not your form details. To withdraw optional-cookie consent, clear this site's saved cookie preference and choose Reject optional on your next visit. Embedded Google Maps and links to WhatsApp or social media are subject to those providers' policies.

Children and requests

This enquiry service is intended for adults aged 18 and above. A parent or guardian should contact the clinic directly regarding a minor. Contact the clinic below for data requests and grievances. This notice may be updated when services or legal requirements change.

Contact: care@rootixhair.com · +91 98859 69595